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Privacy in the matu.sk app

The matu.sk app is used for photographing accounting documents and sending them into the bookkeeping, for an overview of bank payments, for the mileage log, and for keeping in touch with the accountant. This page explains what the app processes, where it sends it, and how it is protected.

In effect from 9 September 2026

01Who processes the data

matu.sk, Sabinovská 5, 821 03 Bratislava
IČO: 50 756 893
E-mail: uctovnictvo@matu.sk

The app is not a public service. It is used by the matu.sk accounting office and its clients, who receive login details from it. Without an account on the office’s server, you cannot sign in to the app or do anything in it.

For data found on clients’ documents, matu.sk acts as a processor — it processes it for the client and on the client’s instructions, under a data processing agreement. For the app user’s own login details, it acts as a controller.

02What data the app processes

Documents you photograph or send to the app

A photo or PDF of the document and the data the app reads from it: supplier and customer, IČO, tax ID and VAT ID, dates, document number, variable symbol, account number, amounts and the VAT breakdown, individual line items and the full text that could be read from the document. A document may also carry personal data — for example a sole trader’s name or address. The app handles the document as it arrives; it deletes nothing from it.

Bank transactions

If bank access has been set up for the company, or a statement is loaded into the app, the date, amount, currency, variable symbol, the counterparty's name and account number are processed. This serves one purpose: to match a payment with a document and show which document a payment is still missing for.

Login

Your login name and password for the office's server. The password is kept exclusively in the phone's secure storage (Keychain) and is released only after verification by face, fingerprint or device passcode. It never leaves the device except to the office's server, at the moment you sign in.

Mileage log

The device's location, even when the app is not on screen. The course of the route is recorded — coordinates, time, speed and distance travelled — and each trip also includes the vehicle's registration number and details, the driver's name, the purpose of the trip, the start and end points, stops, costs and meal allowances. The mileage log is a mandatory record under tax law, and it cannot be kept without recording the route.

Location is tracked only while a trip is running. A trip is started manually, by tapping a tag in the car or by connecting to the car; once it has ended, the app no longer tracks location. While it runs, iOS shows a blue indicator in the status bar.

Messages and calls with the accountant

The text of questions and answers, and any attached image. These pass through the office’s server and stay with the document or payment they relate to. If the app receives a voice call from a website visitor, the call audio passes through it; the call is recorded on the visitor’s side and transcribed into text so a written record remains — the audio itself is deleted once the transcript is made. The microphone turns on only once you answer the call.

Notifications

If you allow notifications, the identifier Apple assigns to the app (device token) is saved on the office's server. It serves one purpose only — to let you know a question has come in or something has finished. It does not contain your name or phone number.

Accounting overviews (accounting office only)

In the app, the accountant also sees payroll and levies, tax account balances and the preliminary VAT of her clients. This data is not created in the app — it is loaded from the office's server and gives an overview of what needs to be paid.

App settings

Choices you make in the app — the open month, the selected company, appearance, how files are named, reminders. These stay on the phone.

Diagnostics (only if you request it yourself)

The app keeps an internal log of its own operation — times, error messages, file and company names. It is used to find the cause when the app gets stuck. It is sent only when you tap "Send debug to NAS" in Settings, and it goes to the same server as the documents, nowhere else. It can be deleted from the same place.

03Where the data goes

The app communicates only with the services listed below. All communication is encrypted (HTTPS), and the app has no exception that would let the encryption be bypassed. All parties except Apple are based in the European Union. Apple is a US company, and this involves system services of the phone itself (notifications and maps); the transfer relies on the European Commission's adequacy decision on data protection in the US.

WhereWhat goes thereWhy
matu.sk server
(Synology NAS, Slovakia)
The document as a PDF, the data read from it, the month’s list of documents, the login name; the debug log on request This is the office's own accounting storage. The document belongs there, and without it the app would serve no purpose.
matu.sk map server
(Slovakia)
Points of the recorded route Smoothing the route to follow the shape of real roads so it can be read on the map. It is the same office server, not an outside service.
Apple
(notifications and maps)
Device identifier and the notification text; when completing an address for a trip, the coordinates and the searched place name Only Apple can deliver notifications to the phone. The map and place names are a system feature of the phone.
Open-Meteo
(Germany)
Coordinates of the starting point and the date of the trip The weather that was on the route that day. Nothing is sent that could identify a person or a vehicle.
Overpass API
(Germany, OpenStreetMap)
Coordinates of a section of the route Finding out whether the trip went along a motorway or through a town — used to calculate fuel consumption and driving pace.
stkonline.sk
(Slovakia)
The vehicle registration number you enter yourself Adding the VIN, make, model and the roadworthiness and emissions test dates from the public vehicle register. This happens only when you tap for it.
Register of Legal Entities
(Statistical Office of the Slovak Republic)
The IČO from the document Adding the name and registered address of the company that issued the document.
eKasa of the Slovak Financial Administration The identifier from the QR code on the cash receipt Verifying the receipt directly with the tax authority. It returns the exact amounts and items, so we don't have to rely on reading them from a photo. It is sent only when the document has a QR code.
Register of Financial Statements of the Slovak Republic The IČO from the document Adding the name and tax ID of the company that issued the document.
VIES (European Commission) The VAT ID from the document Verifying whether the VAT ID is valid.
National Bank of Slovakia Nothing — just the date Downloading the exchange rate table for documents in a foreign currency. No personal data leaves in the process.
FIO banka
(Czech Republic)
The read-only token you enter yourself Downloading the company’s bank statement. Without an entered token it does not connect at all. The token is read-only — it cannot be used to make a payment.

The matu.sk server is physically located in the Slovak Republic and is managed exclusively by the accounting office. It is not a third-party cloud.

04What the app does not do

  • It does not track you. It contains no advertising identifier, and it does not link data with other apps or websites.
  • It contains no analytics or statistics tool. The only third-party component is the open-source WebRTC library, which carries the audio of a voice call; it does not send anything on its own. Everything else is a system component from Apple.
  • It does not show ads, and it does not sell or share data with anyone for marketing.
  • It does not ask for your contacts, photo library or health data. It asks for four permissions: the camera to photograph documents, location for the mileage log, the microphone for voice calls, and — if you want it — notifications. Each one can be declined; without it, only that one feature stops working.
  • It does not track your location when you are not driving. Route recording runs only during a trip that you start yourself, and the system shows it the whole time with a blue indicator in the status bar.
  • It does not listen in. The microphone turns on only once you answer a call, and turns off when the call ends.
  • It does not "phone home" to its developer. There is no server it reports to other than the ones listed in the table above.

05How the data is protected

  • On the phone. Documents, the database and previews are encrypted on disk so they cannot be read while the phone is locked. The server password and bank token sit in the system vault (Keychain), marked as tied to this one device only — they are never included in a backup or in iCloud.
  • App lock. After an hour of inactivity the app locks itself, and only Face ID, Touch ID or the device passcode can open it again. When you switch to the app switcher, the content is covered so no document stays visible in the preview.
  • In transit. Everything goes over HTTPS, and the app has no exception that would let the encryption be bypassed. iOS itself verifies the server's certificate; the password is sent only to the office's own server address, nowhere else.
  • On the server. Each account can see only the folders of the companies assigned to it. The access list is digitally signed, so no one can edit it on their own.

06How long the data is kept

  • Documents on the server — for as long as the Accounting Act prescribes for accounting documents, i.e. ten years.
  • Documents on the phone — once a document is confirmed as uploaded, the app deletes the finished PDF from the phone, if it is set up to do so. Data about the document stays on the phone as long as the app is installed.
  • Login details — until you sign out. The "Sign out completely" option deletes both the password and bank tokens from the device.
  • Mileage log — trips, vehicles and travel orders are part of the tax records, so they are kept for as long as documents are. An individual trip can be deleted in the app.
  • Messages and calls — the text of questions and answers stays with the document it relates to. Call audio is not kept; only a written transcript of it remains.
  • Debug log — it has a maximum size and can be deleted at any time in Settings.
  • Uninstalling the app deletes everything from the phone, including the vault. Documents already on the server are not affected.

07Legal basis

Data from documents is processed because it is required by the Accounting Act and tax regulations, and to perform the bookkeeping contract — Article 6(1)(b) and (c) GDPR. Login details are processed to perform the contract and to secure access, Article 6(1)(b) and (f) GDPR.

Providing the data isn't voluntary in the sense that without a document there is nothing to book; the app is just one of the ways to get a document into the accounts.

08Your rights

You have the right to access your data, to have it corrected or deleted, to restrict its processing, to data portability, and the right to object. You can exercise these rights at uctovnictvo@matu.sk.

The right to erasure does not apply to documents the office is legally required to keep under the Accounting Act — those can only be deleted once the statutory retention period has passed.

You can file a complaint with the Slovak Data Protection Authority (Úrad na ochranu osobných údajov SR), dataprotection.gov.sk.

09Children

The app is a work tool for bookkeeping and is not intended for anyone under 16. Children’s data is not deliberately processed.

10Changes to this policy

Whenever something changes in the app that affects your data, this page changes too, along with the date at the top. The office notifies users directly of any significant changes.

11App support

If anything in the app does not work, or you do not understand something, get in touch with the office:

E-mail: uctovnictvo@matu.sk
Phone: +421 904 343 950
Working days 8:00 – 17:00

Closing your account. Access to the app is set up by the office, so the office closes it too. Write to uctovnictvo@matu.sk and we will close the account. What happens to the data, and which documents have to be kept by law, is covered in sections 06 and 08 above.

Who publishes the app. The matu.sk mobile app is published by ACC-NET s.r.o., co-owner of matu.sk, IČO: 51 482 711, Sabinovská 362/5, 821 03 Bratislava. Data in the app is processed by the matu.sk accounting office as described in section 01.